Last Updated: August 2026
Introduction
ofremesch ("we", "our", "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We operate in compliance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact details (email address)
- Information you provide through enquiry forms
- Health-related information you choose to share for the purpose of developing your wellness programme
- Service preferences and booking history
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website addresses
- IP address
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and booking requests
- Provide and personalise our wellness services
- Improve our website and service offerings
- Send administrative information such as booking confirmations
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- To service providers who assist in operating our website and delivering services (subject to confidentiality agreements)
- When required by law or to protect our rights
- In the event of a business transfer or acquisition
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about how we use cookies, please refer to our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
ofremesch
Suite 14, 287 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]
Complaints
If you believe we have breached your privacy rights, you may lodge a complaint with us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).